How to Save a Water Damaged Device


It happens to the best of us; from using the bathroom and having your device fall into the sink to jumping into the ocean with your device still in your pocket. Most people think it is game over as soon as the gadget hits the water, but what if I told you that’s not always the case. If you follow the steps below, you might just be able to save your water damaged device from a premature death…

Firstly, remove the water damaged device from the liquid as quickly as possible. The longer it sits in the liquid, the more time it has to seep into the cracks and ports. Once out of the liquid, make sure you take note of the following:

  • Turn the device off immediately (if it’s not turned off already)

  • DO NOT push any buttons (Apart from turning the device off, if needed)

  • DO NOT use any kind of heat on the device

  • DO NOT blow into any of the holes on the device. You may push the liquid deeper inside and do more damage to the internal components

  • DO NOT take the device apart unless you know exactly what you’re doing

  • DO NOT tap, bang or shake the device in any way. This will again move the liquid deeper inside

Steps to take to save the device:

  1. Make sure the device is off, remove any cases from the device, remove the battery (if applicable) and any remaining peripherals (SIM card, Memory card, etc.)

  2. Get something to dry the surface of the device. Be very careful not to move it too much!

  3. Grab a container you can seal or a zip lock bag and fill it with uncooked rice. Proceed to bury your device in the container of rice and seal the container.

  4. Keep the container sealed for at least 48 hours. The rice will soak up all the moisture. Although it’s tempting, DO NOT open or shake the container or attempt to turn the device on until the 48 hours is up.

  5. After 48 hours, it should be safe to remove the device. If there is still moisture present, swap the rice out with new rice and repeat steps 3 and 4. If the device is dry, put everything back together and try turning it on. If your device does not turn on, plug it in and try again. Still won’t turn on? It might be time to get a new device or you can bring it into Aardvark’s Oxford Street location for us to take a look.

  6. If the device turned on, keep an eye on it for the next couple of days to ensure everything works correctly (volume controls, power button, speaker, touch screen, etc).

There are some ways to prevent water damage to your devices. A lot of newer devices have waterproof or ‘life proof’ cases that stop liquid getting inside. Manufacturers are also releasing water resistant devices (like the new Samsung Galaxy S7), so if you are prone to dropping your gadget into liquid, consider getting one of these.

                                                   – Patrick T, Aardvark Tech